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OSHEQS Web User Privacy Policy

Introduction

The information contained hereunder describes our Privacy Policy. OSHEQS respects your privacy and regards the protection of your private information as a critical component of our interaction with you. This policy provisions what information we collect, as well as how we store, protect, and use it. This information may relate to a juristic entity, a natural person, or both.

Clause 1 – Protection of Personal Information

1.1 For purposes of this policy, personal information shall be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (POPI Act).

1.2 The intended purpose of this Privacy Policy is to balance OSHEQS’ legitimate business interests with the client’s reasonable expectation of privacy.

1.3 In order for you to optimally utilize OSHEQS services, you may be asked to submit personal information such as Title, Name, Surname, Email, Name of Company/Organization, services required, and names of others on whose behalf you may be acting.

1.4 Personal Information that we process shall, to the extent necessary, be limited to the information you consent to provide. Your agreement to this Privacy Policy constitutes consent as contemplated in section 69 of the Act.

1.5 OSHEQS avoids collecting sensitive information (race, ethnic origins, political or religious beliefs) except with your specific consent or as permitted by law.

1.6 OSHEQS implements reasonable technical and organizational security measures to protect your Personal Information against loss, misuse, unauthorized access, or disclosure. Absolute security cannot be guaranteed, but we continually maintain and improve our security practices.

1.7 Your information will not be stored longer than necessary for the purposes described or as required by law.

1.8 Personal Information will only be accessible to authorized personnel, including employees or associate professionals, subject to professional and confidentiality obligations.

1.9 OSHEQS does not sell or share your Personal Information with third parties or use it for unintended purposes such as unsolicited marketing, except where explicitly consented to.

1.10 By accepting this Privacy Policy, you consent to the use of your Personal Information for marketing services related to OSHEQS products.

1.11 Users under the age of 18 without legal capacity may not access or order our services.

Clause 2 – Data Files

2.1 Data collected by OSHEQS may be used to identify client health profiles if aggregated with other personal information. It shall be treated confidentially and not shared with third parties.

2.2 Data shall only be used for purposes consented to and required by applicable legislation.

2.3 Personal Information is collected when clients request services, complete forms, or interact with our website or online platforms.

Clause 3 – Disclosure of Personal Information

3.1 All personal information shall be kept confidential and will not be disclosed to third parties, except in cases of a breach, which we will correct immediately.

Clause 4 – Application of the ECT Act

4.1 Data messages (as defined in the Electronic Communications and Transactions Act 25 of 2002) are deemed received only when we respond.

4.2 Users acknowledge that electronic signatures, encryption, or authentication are not required for electronic communication to be valid.

Clause 5 – Lodging of Complaints

5.1 All personal information shall be handled in compliance with this Privacy Policy and applicable data protection laws. If you wish to lodge a complaint, you may contact the Information Regulator via:

Clause 6 – OSHEQS Contact Information

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